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CentFX : Secure Trades, Seamless Experience

Frequently Asked Questions

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Welcome to our Centfx Limited, where your questions, feedback, and inquiries find a direct route to our dedicated team.
We're here to ensure your experience with us is seamless, informative, and tailored to your needs.

Yes, the one click trading option is available for use on the MetaTrader 5 PC and Mobile trading platform.

You can hold a position open for as long as your balance allows you to do so, as all open trades are Good 'Til Canceled. Please note that if you hold a position open overnight, you will be charged swap/roll-over.

The forex market closed on Friday at 5:00 pm ET.

No , This service is not available .

No , This service is not available .

If you did not have sufficient free margin to execute the transaction at the moment the order was triggered, your pending order is canceled. The pending order may also cancel if the deal is not filled and the order has an applicable expiration date.

A swap free account is an account in which the trader is not being charged, or paid swap/rollover fees. Such an account is based on the Islamic law, also known as Shariah, which prohibits the collection and payment of interest by the account holder.

"* Applying trailing stop, take profit, and stop loss strategies.
* Utilising features that restrict losses and increase bank profits is an excellent risk management technique while trading.
* Test the trading conditions in order to make well-informed trading choices. The trading terms offered by the broker and the platforms that are accessible to you must be understood before you register a real account. By trading on a demo account, you can accomplish this.
* Experiment with various leverage values. Remember that when you choose leverage, the amount of risk you are taking on also increases. Reduced leverage will provide you with less risk, even if it will cost you more money to execute transactions on the market. * Select the suitable Volume. Compared to trading with a lesser volume, trading with a higher volume raises the pip value, which means that each market movement might bring you greater gains but also greater losses."

The 1 Day candlestick closes at the end of the trading day, at midnight server time.

Trading leveraged products like Forex and Contracts for Difference (CFDs) has a significant risk of loss and is a highly speculative activity. You might lose all of your money. Consequently, not every investor may be a good fit for Forex and CFDs. Use only funds that you can afford to lose while making investments. Thus, please make sure you are fully aware of the hazards. If required, get independent counsel.

We offer trade volumes starting from 1,000 units (0.01 lot) and upwards, with a minimum increment of 0.01 lots. For example, you can trade 0.02 lots. The minimum lot size when trading Gold, or Silver is 0.01 lots, with increments of 0.01 lots.

We offer flexible leverage options on forex, from 1:1 - 1:300. The leverage on Gold and Silver is fixed at 1:100.

Using the JPY and USD pair (JPY/USD) as an example, if we assume that the interest rates in Japan are currently significantly higher than those in America and that we plan to keep a "Buy" position open in the market overnight, we would take a buy position in which we would purchase the base currency (JPY) and sell the quote currency (USD). As a result, a discount is given to the USD interest rate from the JPY interest rate. You will receive 2.5% interest on rollover if the US has 0.5% interest rates and the JPY has 3% interest rates.

Margin Call occurs at 100%. If the Margin Level drops equal to, or less than 50%, the system will start closing your open positions, starting with the least profitable.

For instance, slippage may happen during news releases, market opening and closing sessions, or any time there is significant market volatility. Keep in mind that slippage can be advantageous to you as well as negative.

"Whether you're a short-term scalper or a long-term investor, our platform accommodates your trading style. No restrictions, no waiting – the market is at your fingertips.
We prioritize transparency in execution, ensuring that your trades are processed efficiently and fairly. Trust in a trading environment where your decisions are respected and implemented promptly."

"In the Forex world, every quote is a tag team, a pairing of two currencies sizing each other up in terms of economic value at a specific moment. A Simple Example: EUR/USD = 2.0311
Imagine this: EUR/USD = 2.0311. Here, we're comparing the EURO (EUR) with the U.S. Dollar (USD). The number 2.0114 tells us that one EURO is currently valued at 2.0114 U.S. Dollars."

Our spreads are not fixed; instead, they change based on the state of the market.

We're here to make sure your journey in the Forex market is smooth and rewarding. Our receiving feeds from our liquidity pool of providers determine the spreads that apply to us; we are not the execution venue. Obviously, it is in our best interest to offer the finest spreads available at any given time because we are paid when your trades are placed, both opened and closed.

Hedging is allowed, but keep in mind that in order to cancel one or more of the hedged positions, your account equity needs to match the margin requirements. Stop Outs can still occur in Fully Hedged accounts. Your open positions will be immediately canceled if your account equity falls to zero or below for any reason (such as large news spreads or swap deductions).

Depending on the level of interest rates, the amount and direction of the swap rate level can change. According to the rates of the liquidity providers, the Company retains the right to adjust the level of swap rates applied to CFDs. Swaps are calculated once between Friday and Monday. Swaps are calculated in triple size from Wednesday to Thursday.

You must submit a request with the desired leverage to support@centfx.com in order to modify your leverage. You must close all of your open positions while reducing your leverage level. The investment and risk management committee must personally approve any requested adjustments in leverage before they may be approved. Please give your request a Full Day to be approved and handled.

CentFX Limited offers trading in CFDs (Contracts for Difference), spot forex trading of up to 30 currency pairs, Spot Silver and Gold. This availability is subject change, For full instrument list please check the market page in our website.

You can contact our Customer Support Department with any questions you might, from registration, to downloading your platform, to accessing CentFx. Monday to Friday: 24 hours You can contact us via Live Chat, or by email support@centfx.com.

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No , This service is not available .

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A Take Profit/Stop Loss attached to a Sell position is executed at the Ask price. Charts are drawn using the Raw Bid price and the difference between the Bid and Ask price is the actual spread.